CheckMyKid Support

We're here if you have a question or a problem. Write to us and we'll help.

Contact

Email: [email protected]. We usually reply within 1–2 business days.

Frequently asked questions

The child doesn't show on the map. On the child's phone, check that the location permission is on ("Allow all the time") and that the app is active (see the persistent notification).

I'm not getting notifications. Check the notification permission on both phones and the internet connection.

I want to disconnect or remove the app from the child's phone. You need a code generated from your parent app, or the parent PIN.

Deleting your account

You can delete your account and data at any time — see Delete account.

Company

CheckMyKid is built by CORTEXDIGITAL S.R.L., Tax ID 49462266, Constanța, Romania.